Privacy Policy

Our commitment

Enso Art Therapy is committed to protecting your privacy in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what personal information is collected, how it is used, and how it is kept safe.

What we collect

Information collected may include:

• Contact details such as your name, phone number and email address
• Information you share about your wellbeing, history and goals for therapy
• Session notes kept as part of professional practice
• NDIS plan details, where relevant to funding your sessions

How your information is used

Your information is used only to provide art therapy services, communicate with you about appointments, and meet professional and legal obligations. It is never sold or used for marketing without your consent.

Confidentiality

What you share in sessions stays confidential. Information is only disclosed with your consent, or where required by law, such as when there is a serious risk to your safety or the safety of others, or a court order. For clients under 18, communication with parents and caregivers is agreed together at the start of therapy.

Storage and security

Records are stored securely, with electronic records password protected and paper records kept locked. Records are retained as required by Australian health record regulations and disposed of securely when no longer required.

Your artwork

Artwork made in sessions belongs to you. It is never photographed, displayed or shared without your explicit written consent.

Access and questions

You may request access to your personal information or ask questions about this policy at any time by emailing roni@ensoarttherapy.com.au or calling 0435 556 415.

Website

This website does not use tracking cookies. If you contact us through the website, the details you provide are used only to respond to your enquiry.